TERMS AND CONDITIONS :

 
      There is no contract between Blue Star Air Travel Services India Pvt. Ltd. and the client until Blue Star Air Travel Services India Pvt. Ltd. has received the payment in accordance with the procedures laid down under payment terms and conditions and the client signs the Registration Form as per the terms of Blue Star Air Travel Services India Pvt. Ltd.
The client will have to study, follow and abide by the terms and conditions of Blue Star Air Travel Services India Pvt. Ltd. and absolve Blue Star Air Travel Services India Pvt. Ltd. of any claims for not understanding / reading the same.
       
 

RATES :

 
      All rates, unless otherwise stated, are per person on twin share basis in Currency as mentioned in the rate sheet.
       
 

BOOKING AND DEPOSITS :

 
      Reservations can be made through your travel agent or the nearest Blue Star Air Travel Services India Pvt. Ltd. office by paying a deposit of Rs. 5,000 per person for shorter tours and Rs. 10,000 per person for the 10-18 day tours at the time of booking. This deposit will be adjusted against the total tour cost which is payable 30 days prior to departure. If you book the tour less than 30 days prior to departure, the entire tour price is payable. All bookings are subject to availability.
       
 

PAYMENT :

 
      All cheques/ demand drafts must be made payable to Blue Star Air Travel Services India Pvt. Ltd. part of the tour cost will be payable from the BTQ. The PAN Card copy will be required when payments exceeding Rs. 25,000/- per persons are made in cash. Payments by Credit Card for services payable in foreign exchange can only be accepted for Credit Cards issued outside India.
       
 

AMENDMENT :

 
      All bookings once confirmed as indicated in the booking form are not amendable. Transfer from one tour to another will be treated as cancellation and the relevant cancellation charges will apply and a fresh booking will have to be made.
       
 

UNUSED SERVICES :

 
      No refund will be made for partially utilised / unutilised services.
       
 

CANCELLATIONS & REFUNDS :

 
      If your visa is not granted by the issuing authorities, the cancellation fees below will apply. If circumstances make you cancel your tour, the cancellation must be intimated to us in writing. As per the booking conditions of the tour, we are constrained to levy the following cancellation charges per person:
When a cancellation is made

 
31 days or more prior to the departure of the tour or for non payment of the balance amount Charges per person Deposit Amount
30 to 15 days prior to the departure of the tour. 50% of Tour Price
14 days to the day of departure of the tour or No-Show. 100% of Tour Price

Blue Star Air Travel Services India Pvt. Ltd. reserves the right to cancel any tour prior to departure without giving any reason and you will be fully refunded in Rupees and no compensations are payable.

       
 

TRAVEL DOCUMENTS :

 
      Obtaining passports and visas shall be the sole responsibility of the passenger, who hereby undertakes not to hold Blue Star Air Travel Services India Pvt. Ltd. liable under any circumstances whatsoever, for visas not applied for, refused and/or delayed documents and/or entries to/from the countries visited, for the sole responsibility to grant the travel documents rests and vests with the authorities concerned. Without prejudice to the above preceding clause, an express notice is given to all concerned by Blue Star Air Travel Services India Pvt. Ltd. that they shall only assist passengers in securing and obtaining the necessary travel documents to the best of their ability.
       
 

INSURANCE :

 
      It is mandatory that all our clients take travel insurance from Blue Star Air Travel Services India Pvt. Ltd. including but not limited to cancellation, delays, loss of deposit, medical expenses, personal accidents, loss of baggage and personal effects. Blue Star Air Travel Services India Pvt. Ltd. makes it a condition that the client is fully covered by life, property and medical insurance policy without which Blue Star Air Travel Services India Pvt. Ltd. cannot be held responsible for any claims.
       
 

RESPONSIBILITY :

 
     
  • All tour departures, itineraries, flights and hotels are subject to change with or without notice, as they are based on current schedules of transportation companies concerned.
  • All prices are subject to increase based on revision in fares and fluctuations in the exchange rates. In case of any increase, passengers will have to pay the difference.
  • Timings of conveyance are subject to change and consequently may be revised at any time. The itinerary is subject to alteration before or during the tour with or without notice.
  • Blue Star Air Travel Services India Pvt. Ltd. does not accept responsibility or loses and additional expenses, due to delays or changes in air, train, ships or other services, missed connections, sicknesses, weather, strike, quarantine or other causes howsoever caused and all such losses and expenses caused must be borne by the passenger.
  • All arrangements for the tours are made by Blue Star Air Travel Services India Pvt. Ltd.  in their capacity as agents only for and in the interest of the passengers, with respect to a air/land/sea transportation and hotel which may be included in the pr~, and as such, holds itself absolved of all liabilities for any injury, delay or damage from any cause, whatsoever, for which the passenger, by signing this contract undertakes to absolve Blue Star Air Travel Services India Pvt. Ltd.  and/or it's representatives from any legal claims.
  • All services are subject to the conditions and regulations referred to the time tables, books, bills and notices of the companies concerned on whose airlines, steamers, railways, coaches and other transportation the passenger travels and the passenger by accepting Blue Star Air Travel Services India Pvt. Ltd.'s tour or any other service, agrees that the firms and the companies concerned shall not be held liable for any loss, damage, injury, delay or detention caused howsoever.
  • All services & tours are subject to the rules & regulation of the Reserve Bank of India and Government of India and will operate as per the prevailing regulations & permissions being granted for such tours and services.
  • The airlines concerned are not to be held responsible for any act, omission or event during the time passengers are not on board their planes and conveyances. The passage contract in use by the concerned when issued, shall constitute the sole contract between the airlines and the purchaser of such tickets.
  • Any dispute arising out of/or in connection with the tours, are subject to Indian Laws and the courts in Mumbai alone shall have jurisdiction. No person other than the one authorised by Blue Star Air Travel Services India Pvt. Ltd., in writing, has the authority to vary, add, amplify or waive any stipulation, representation term or condition in the brochure.

Blue Star Air Travel Services India Pvt. Ltd. shall in no circumstances whatsoever be liable to the Client or any person traveling for:

  1. Any death, personal injury, sickness, accident, loss, delay, discomfort, increased expenses, consequential loss and or damage or any misadventure howsoever caused.
  2. Any act, omission, default of independent contractor such as hotelier, hotel owner, owner of any airlines or shipping company, railway, ferryboat owner, operator, coach owner, operator, etc. or any other person or by any servant or agent, employed by them who may be engaged or concerned in the provision of accommodation, refreshment, carriage facilities or service for the Client or for any person traveling with him, howsoever caused.
  3. The temporary or permanent loss of or damage or personal effects howsoever caused, in this condition, the expression "howsoever caused" includes negligence on the part of nay person except the negligence on the part of Blue Star Air Travel Services India Pvt. Ltd..

No liability on the part of Blue Star Air Travel Services India Pvt. Ltd., in any way out of this contract in respect of any tour, holiday, excursion facility shall exceed the total amount paid or agreed to be paid for the tour/holiday and shall in no case include any consequential loss or additional expense whatsoever. Each of these conditions shall be severable from the other and if any provisions were invalid, illegal or not enforceable the remaining provisions shall nevertheless have full force and effect.

       
 

COMMUNICATION :

 
      The communication directed at the address of the Client as disclosed in the Registration Form shall be deemed to have been communicated to the client. Travel agent through whom a client books will act to relay information from client to Blue Star Air Travel Services India Pvt. Ltd. and vice versa. Blue Star Air Travel Services India Pvt. Ltd. shall not be responsible for nay error on part of such travel agent in this regard.
       
 

FORCE MAJEURE :

 
      Blue Star Air Travel Services India Pvt. Ltd. shall not be responsible and/or liable for nay damage caused to Client due to reasons beyond the control of Blue Star Air Travel Services India Pvt. Ltd. (force majeure/ Vis majeure) no liability on the part of Blue Star Air Travel Services India Pvt. Ltd. arising in any way out of this contract, in respect of any tour, holiday, excursion, facility shall exceed the total amount paid or agreed to be paid for the tour, holiday and shall in no case include any consequential loss or additional expenses whatsoever.
       
 

IMPORTANT :

 
      Each and every party/or passenger (hereinafter after called Client), shall deal with Blue Star Air Travel Services India Pvt. Ltd. on an express and specific condition and understanding that not withstanding any clause, provision, custom or usage, Blue Star Air Travel Services India Pvt. Ltd. shall not be liable to in any manner whatsoever in connection with the documentation, baggage, registration, reservation, transportation, insurance, accident, delay, cancellation, suspension, improper arrangements or any other eventuality. The Client dealing with Blue Star Air Travel Services India Pvt. Ltd. shall be bound by this specific understanding and shall not bring, make or raise any action, demand or claim against Blue Star Air Travel Services India Pvt. Ltd. and/or it's employees, Directors and shall also indemnify Blue Star Air Travel Services India Pvt. Ltd., if any claim is made or action is brought by any party claiming through the client against it because of his dealing with Blue Star Air Travel Services India Pvt. Ltd. and shall always keep Blue Star Air Travel Services India Pvt. Ltd. and or it's employee fully indemnified against any claims howsoever caused.
No claims or complaint of whatsoever nature and or any claim for damages shall be entertained and or admitted for consideration if lodged with the company beyond 30 days of end of our services. Whilst every effort has been made to ensure that the information contained in the Blue Star Air Travel Services India Pvt. Ltd. brochures is correct at the time of going putting on the website, Blue Star Air Travel Services India Pvt. Ltd. reserves the right to vary, amend, cancel, withdraw, change the information, operator or increase prices.
       

 

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Last modified on January 18, 2010